FAQ's

  • How do I place an order?

    Step 1 : Click the product range of your choice.

    Step 2 : Click on Shop Now.

    Step 3 : Click on Add To Cart on the products you wish to purchase.

    Step 4 : Click on Proceed To Checkout

    Step 5: Fill out your personal details required for the delivery of your order and place your order successfully.

    For any further questions, you can call us at 040 42015454 (211)

  • Can I ship the products to an address that is different from my billing address?

    Yes, you can do this by filling in your address as the 'Billing address', and the address you wish to ship it to, as the 'Shipping Address'.

  • How do I know that my order is confirmed?

    For all Pre-paid orders, once you place your order, your confirmation status will be automatically updated on your Account section. Once your order is placed, you will get a confirmation email on your registered email address &your order will be processed.

  • Can I leave items in my cart for a future purchase?

    Yes, you can leave items in your cart, however, the price and availability of these products will be reflected on a real-time basis. Hence, there is a possibility that the product may go out of stock or the offer on the product may expire from the time you added it to your cart.

  • Do I have to have an account to place an order?

    Yes, you are required to make an account on our website to make your shopping experience quick and simple. You can check your previous orders that are pending and also be able to cancel and refund. You will also receive periodic updates on new products.

  • Can I order a product that is "Out of Stock"?

    Unfortunately, products listed as "Out of Stock" are not available for sale. However, we can notify you as soon as the product is back in the stock. Simply click on the product, once you are on the product page, you will see an option that says 'Notify Me' and enter your registered email address. We will send you a notification email as soon as the product is back in stock. Remember, this can only be done if you have a Vara Veda account and are signed in at the same time.

  • Why was my order payment rejected?

    There are various reasons why this may have happened but we suggest the following step. Firstly, check with your bank to ensure there are funds available to pay for your order. Secondly, check if your debit, credit or net banking system information is valid and up to date. If you were recently issued a new card some of the information may have changed. Please confirm your credit card details and try again in that case. Thirdly, check that your name and address match the name and address on your current credit card.

  • I cannot complete my registration, what do I need to do?

    Contact us, detailing the problem you have encountered. You can either email us on customercare@varaveda.in or call us on 040-42015454(211) and will be happy to assist you.

  • I forgot my password, what can I do?

    If you have forgotten your password, you can request your password to be sent to the email address you have previously registered with us by clicking the Forgot Password link. You will be taken to a page where you can enter your email address and a temporary password will be sent to you. We strongly recommend that you change this at your earliest convenience.

  • How do I make changes to my order?

    You can’t modify the order once it has been placed. We suggest you cancel the order (as per our cancellation policy) and place a new order with your desired changes.

  • What payment types do you offer?

    You can pay for purchases using Debit, Credit card & Net banking methods.

  • Can I ship to multiple addresses?

    We are unable to ship to multiple shipping addresses in a single order. If you would like to ship to multiple addresses, please place a different order for each delivery address.

  • Shipping And Delivery Policies

    How does the delivery process work?

    All our deliveries are serviced through well-reputed couriers. As soon as your order is dispatched, you will receive an email and SMS with your package's tracking number as well as the name of the courier company that is processing your order. You can use the tracking number to track the status of your package.

    What is the range of locations to which we ship our products?

    We ship products throughout India and all orders of Rs 1999 and above qualify for free domestic shipping. However, there is a flat shipping charge of Rs. 70 if your total order value is less Rs. 1999. The shipping and handling charges are given at the time of check out and you will know about this before making payments.

    How Can I track my order?

    We dispatch most orders within 24 hours (i.e. excluding Sundays and public holidays). You can track your order from your Account section to get an update on where your order is. For your convenience, there is a Track Your Order tab which allows you to see the exact status of your order in real-time.

  • Returns, Cancellations & Exchanges

    What is your Return Policy?

    If you are not satisfied with the product ordered or are disappointed with the product or service, we would like to know your feedback in order to be able to serve you better.

    We strongly believe in the quality of our products and wish for you to be completely satisfied with your purchase. However, in the rare occasion where you may be unsatisfied with a purchase, please see our Returns and Refunds Policy for more information on returns.

    How do I cancel my order?

    If you wish to cancel your order, you can do so by sending us an email on customercare@varaveda.in or call us on 040-42015454(211) (Timings: 10 am-5pm IST), within 24 hours of placing the order.

    How will I get a refund for my cancelled orders and how long will this process take?

    Please refer to our Returns and Refunds Policy to understand if your order qualifies for a return. For pre-paid orders that have not yet been shipped, your order will be cancelled within 24 hours of your request and reflect as per your bank guidelines, which is usually within 10 business days. For all orders that have been delivered, we do not entertain return requests unless the order qualifies, as per our Returns and Refunds Policy. For any such requirements, please send us an email on customercare@varaveda.in or callus on 040-42015454(211) (Timings: 10 am-5 pm IST), Monday to Friday